Your data matters

At Fresh Start Removals and Clearance, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, address, email address, phone number, and other contact details.
• Service Details: Information about the services you request, such as collection and delivery addresses.
• Payment Information: Billing and payment details (processed securely).
• Communications: Emails, messages, or feedback shared with us.

2. How We Use Your Information

We use your information to:

• Provide removal and clearance services.
• Process payments and issue invoices.
• Respond to inquiries, feedback, or complaints.
• Improve our services and customer experience.
• Comply with legal obligations.

3. Sharing Your Information

We will not sell or rent your information to third parties. However, we may share your information with:

• Service providers or subcontractors assisting in delivering our services.
• Payment processors to facilitate transactions.
• Legal authorities if required by law.

4. Data Security

We implement appropriate security measures to protect your personal information. Despite our efforts, no system is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccuracies.
• Request deletion of your data, subject to legal and operational constraints.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at ifo@freshstart-removals.co.uk

6. Cookies

Our website may use cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend you review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@freshstart-removals.co.uk
Phone: 07931801039